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F.A.Q.
Resident Survey

Thank you for taking the time to help us help you! Please take a minute and complete our resident survey. This will enable us to better serve you in the future. Thank You!
Printable PDF version.



1) Would you find it convenient to pay your rent online? Yes  No  Maybe
2) If an option to have your monthly rent automatically withdrawn, would you utilize it? Yes  No  Maybe
3) If Charge Cards and/or Debit Cards were accepted as a method of payment, would you use it? Yes  No  Maybe
4) If yes, would you pay for the convenience? Yes  No  Maybe
5) If you could access our website to pay your monthly rent, would you use this avenue to make payments? Yes  No  Maybe
6) Would you use our website to reserve the community center great room? Yes  No  Maybe
7) Would you use our website to request facilityservices/maintenance? Yes  No  Maybe
8) Would you be interested in high speed internet access? (ie. WIFI, Road Runner, Frontier Lightning Link, or 256K service) Yes  No  Maybe
9) Would you use a website community bulletin board to communicate with Ridgewood management or sell/trade items? Yes  No  Maybe
10) Would you want home cleaning services? Yes  No  Maybe
11) Are you interested in Community activities? (Craft, Cards) Yes  No  Maybe
If No or Maybe, what activities would you participate in?
12) Are you interested in a monthly newsletter? Yes  No  Maybe
13) Are you pleased with the general appearance of the grounds, walks, etc and the manner they are maintained? Yes  No  Maybe
14) Were your requests for service and repairs taken care of in a satisfactory and prompt manner? Yes  No  Sometimes
If No or Sometimes, please explain:
15) Was snow removal done to your satisfaction? Yes  No  Maybe
If No or Maybe, what improvements can be made?
16) Was our maintenance and office staff friendly, helpful and courteous? Yes  No  Sometimes
If No or Sometimes, please explain:
17) Do you like the layout of your apartment? Yes  No  Maybe
If No or Maybe, what changes would you make?
18) Has noise in the community or from other tenants been a problem and did Management handle the problem with professionalism and promptness? Yes  No  Sometimes
If No or Sometimes, please explain:
19) Are you planning on renewing your lease? Yes  No  Maybe
If No or Maybe, please explain why?
20) Would you recommend these apartments to a friend? Yes  No  Maybe
If No or Maybe, please explain why?
21) Your reason for leaving Ridgewood Apartments: Transfer  Bought a home  Neighbors  Rent increase  N/A  Other
If other, please explain:
22) We appreciate any and all suggestions to improve the quality of living at Ridgewood Apartments. What improvements would you like to see?


Respondent Name: (optional)
Age: 20-30  30-45  45-60  60+
Household Size: 1 Person  2 People  3 or More
Employed: Full Time  Part Time  Retired



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